My fingers are still stained with the ink of the pen I dismantled while the consultant’s voice droned on, a rhythmic hum that felt less like speech and more like a localized weather pattern. I was sitting in the third chair from the door, counting the ceiling tiles-there were exactly 42-because listening to the words was becoming a physical hazard. The consultant, a man whose suit looked more expensive than my first 12 cars combined, adjusted his glasses and pointed to a slide that looked like a bowl of digital spaghetti. ‘We need to harness our core competencies to operationalize a paradigm shift in our go-to-market strategy,’ he said. He didn’t blink. He didn’t even pause for breath. Around the table, 12 heads nodded in a synchronous, slow-motion wave of feigned comprehension. I looked at my notepad. I had written the word ‘Why?’ 22 times in the margin.
THE JARGON WALL
Jargon is a wall. It is a moat filled with high-syllable crocodiles meant to keep the ‘uninitiated’ out.
We are currently living through a jargon epidemic, a linguistic rot that is eating the marrow out of our collective ability to actually do things. It isn’t just annoying; it is a defensive mechanism. If I can’t explain to you what I do in a way that your grandmother or a bright 12-year-old could understand, the chances are very high that I don’t actually know what I’m doing. Or worse, I’m trying to make sure you don’t find out how little I’m doing. It creates a hierarchy of terminology where the person who can string together the most nebulous nouns wins the meeting.
I started writing an angry email to the department head during the mid-morning break. My thumbs flew across the glass screen of my phone, venting about the 82 minutes we’d just set on fire. […] We print more words to cover up the fact that our ideas are bankrupt.
[the sound of a closing door is often the most honest part of a meeting]
The Truth of the Geometry
There is a specific kind of loneliness that happens in a room full of people who are all pretending to understand the same lie. It reminds me of Stella V.K., an origami instructor I met at a community center 22 months ago. Stella was a woman of precise movements and even more precise words. She would hold a square of paper-exactly 12 centimeters per side-and tell us, ‘Fold this corner to that corner because the tension of the paper demands it.’ There was no jargon. There was no ‘leveraging the structural integrity of the cellulose fibers.’ There was just the paper, the fold, and the result. If you missed a fold by even 2 millimeters, the crane wouldn’t fly. The paper didn’t care about your ‘go-to-market strategy.’ It only cared about the truth of the geometry.
Moving the needle, Drilling down. (Vibe of Action)
Tension of the paper demands it. (Truth of Geometry)
Corporate culture has lost the geometry. We’ve replaced the crane with a cloud of vague promises. When we talk about ‘moving the needle’ or ‘drilling down,’ we aren’t actually describing actions; we are describing the vibe of actions. It allows us to fail without ever having to admit what the failure was. If the ‘alignment’ wasn’t ‘optimized,’ who is to blame? Not the manager, certainly. Not the strategy. We’ve built a world where clarity is seen as a lack of sophistication.
The Act of Rescue
This is particularly dangerous in fields where the stakes are higher than a quarterly earnings report. In the world of law, for instance, the jargon isn’t just a wall; it’s a cage. […] That isn’t just ‘communicating’; it’s an act of rescue. When you’re hurt, you don’t want a ‘paradigm shift.’ You want to know who is paying the hospital bill and how you’re going to get to work on Monday.
Respect for the clarity shown by:
The Erosion of Trust
The tragedy is that the jargon epidemic erodes trust. How can I trust a leader who uses 52 words to avoid saying ‘we lost money’? How can I trust a colleague who ‘reaches out’ instead of just calling me? We’ve become so afraid of being seen as wrong or uncool that we’ve retreated into a forest of ‘deliverables’ and ‘touchpoints.’ We are hiding from each other. Every time we use a buzzword, we are choosing to be a little bit less human. We are choosing the safety of the script over the vulnerability of a real conversation.
A sentence that meant absolutely nothing, traded in professional make-believe.
I remember a project I worked on about 32 weeks ago. We spent 12 hours debating the ‘mission statement’ for a new internal software tool. […] I realized that I hadn’t actually said a single thing to another person all day. I had just traded tokens in a game of professional make-believe.
The Box (Honest)
Four walls and a bottom. Nowhere for mistakes to hide.
The Dragon (Complex)
Many folds to mask a tear or a slip.
“We need more boxes in our business meetings.” – Stella V.K.
The 12 Seconds of Truth
I’ve started a small, private rebellion. Whenever someone uses a piece of jargon in a meeting, I imagine them saying it while wearing a giant, foam clown nose. ‘We need to deep-dive into the holistic ecosystem’ becomes a lot less intimidating when you see the imaginary red rubber tip on their face. It helps me stay grounded in the reality that we are just a group of mammals in a temperature-controlled room, trying to figure out how to survive the day.
ACTION
Last week, I actually spoke up. A manager said we needed to ‘socialize the concept of a pivot’ to the stakeholders.
My Question:
‘Do you mean we should tell the investors we changed our minds?’
The silence that followed was 12 seconds long. It was the most honest 12 seconds of the entire month.
We are all so tired. We are tired of the noise, the fluff, and the 212-slide decks that could be summarized in a single sticky note. There is a profound power in the simple truth. […] Jargon only widens that gap. It makes the world a colder, more confusing place.
Owning the Parts
The dismantled pen: Every part has a name.
I still have that dismantled pen on my desk. It serves as a reminder that things are made of parts, and those parts have names. If I can’t name them, I can’t fix them. If I can’t explain them, I don’t own them. We owe it to ourselves, and to the people we work with, to stop hiding behind the ‘synergy’ and the ‘bandwidth.’ We owe it to the 12-year-olds we used to be, who didn’t care about ‘vertical integration’ but cared very much about how things actually worked.
The silence that follows might be uncomfortable, but at least it will be true. And in a world built on digital spaghetti, a little bit of truth is the only paradigm shift we actually need.
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